Scale your business. Not your costs.
IT resources are scarce and expensive, so it has never been more critical to optimise the use of this valuable resource. Encapto is your helping hand in the automation of managed service delivery, eliminating much of the low-value configuration tasks often assigned to your technicians and allowing you to free up your IT talent to work on more value-adding tasks.
Curate top-tier technology propositions with instant eCommerce, order management & subscription billing tools.
Centralised MSP portal and automated provisioning workflows cut your deployment times and costs by up to 90%.
Automated sale to provision to support reduces burden on cross-department processes and calls to your helpdesk.
Unlock the full SMB opportunity. Fast.
Lightning fast provisioning
Automated IT provisioning significantly reduces repetitive, low-value configuration tasks and ensures 100% configuration accuracy. So engineers can focus on more value-adding tasks. You just pick, scan and ship. Your customers plug and play—no more tedious manual processes.
Multi-site management
Multi-site management allows you to customise each site to suit your needs. Whether that is setting up WiFi hotspots, configuring security settings, or managing hardware. All sites can be managed from Encapto MSP.
Manage vendor integrations.
Encapto Command centralises your managed service integrations. Connect your vendor clouds and start optimising MSP processes, such as RMAs, hardware allocations and default configuration templates for your managed propositions.
Unparalleled support tools.
Help customers help themselves
Encapto Command provides granular control over supported vendor integrations to deliver exacting customer self-service functionality. Cherry-pick functionality, create users, add permissions or introduce multi-tenancy over and above what the vendor offers.
User management
User management gives you to the ability to grant dashboard permissions to your customers at a granular level. User impersonation allows you to see what they see, providing rapid customer support.
One click to make mass changes
Save hours of manual effort by making changes that apply to an entire fleet of infrastructure, including on your products, plans and customer sites in just one click.
A single pane of glass. Not a pain in the...
Multi-tenancy
Manage thousands of sites with common or individualized settings.
Roles and permissions
Allow different people to do different tasks by assigning roles and permissions as you see fit.
Customer permissions
Set what your customers are allowed to see and control on their portals separate to the MSP staff's permissions.
Templatised configs
Templatised, error-free configuration automation at your fingertips.
Inventory management
Adding devices to the inventory manager allows you to quickly link them to products that you sell as plans or add-ons whenever you configure them.
Bulk changes
Save hours of manual effort by making changes that apply to an entire fleet of infrastructure with just one click of a button.
Custom workflows
Use Encapto Blueprint to add custom automated steps to your order fulfilment process.
Audit logs
Monitor user events with time and request data. Generate logs for a specific period or get it automatically at the end of each month.1
Encapto Sell
Sell more. Sell faster.
Encapto Unify
Amplify your customer experiences.
Encapto Connect
Partner with us.
Let’s build the managed services future together
Encapto platforms enable Managed Service Providers to deliver world class enterprise technologies as-a-service.
