IT resources are scarce and expensive, so it has never been more critical to optimise the use of this valuable resource. Encapto is your helping hand in the automation of managed service delivery, eliminating much of the low-value configuration tasks often assigned to your technicians and allowing you to free up your IT talent to work on more value-adding tasks.
Automated IT provisioning significantly reduces repetitive, low-value configuration tasks and ensures 100% configuration accuracy. So engineers can focus on more value-adding tasks. You just pick, scan and ship. Your customers plug and play—no more tedious manual processes.
Multi-site management allows you to customise each site to suit your needs. Whether that is setting up WiFi hotspots, configuring security settings, or managing hardware. All sites can be managed from Encapto MSP.
Encapto Command centralises your managed service integrations. Connect your vendor clouds and start optimising MSP processes, such as RMAs, hardware allocations and default configuration templates for your managed propositions.
Encapto Command provides granular control over supported vendor integrations to deliver exacting customer self-service functionality. Cherry-pick functionality, create users, add permissions or introduce multi-tenancy over and above what the vendor offers.
User management gives you to the ability to grant dashboard permissions to your customers at a granular level. User impersonation allows you to see what they see, providing rapid customer support.
Save hours of manual effort by making changes that apply to an entire fleet of infrastructure, including on your products, plans and customer sites in just one click.
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