Today's customers prefer self-service over calling or emailing for support, saving time in support queues or waiting for an email response. Encapto Unify brings together your managed service technologies in a single portal, exposing just the right features your customers need while highlighting cherry-picked metrics that prove service and value.
Designed with the non-technical customer in mind, Encapto’s intuitive self-service interface brings together cross-architectural technologies to improve customer outcomes, reduce your support burden, create stickiness and provide effortless up-sell opportunities. So sit back, relax, and let your customers look after themselves.
Full visibility and control of the Cisco Meraki next-gen firewall features, including: WAN Connectivity status, Ports status and settings, and Web Application Control. Easily prioritise, set bandwidth limits or fully block network traffic for specific applications or an entire category.
Add your logo and colour palette throughout the portal and Encapto MSP automated emails to deliver a cohesive experience to your customers. They won't even know we exist.
Vendors and MSPs are great at delivering services but aren’t good at visually demonstrating what they do for customers.
Your customer's portal is dynamically tailored to their needs based on their inventory of technology. See important information and business critical analytics at a glance.
Walk a mile in your customer's shoes. See what they see, enabling you to provide accurate and timely support.
Sell more. Sell faster.
Scale your business. Not your costs.