Unparalleled managed services experience at scale

Encapto’s end-to-end platform helps you sell, activate and support managed services at scale.   Deliver enterprise level services tailored for every customer, seamlessly.

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One platform, endless possibilities

Always stand out in an evolving digital world

With Encapto you can quickly stand up new, innovative service offerings curated from a diverse vendor base.  With services delivered over an intuitive self-service interface, your customers never need to call for low-level support again.

Behind the scenes, Encapto streamlines operations. Automated provisioning and order processes dramatically speed up time to billing, while centralised tools and information improve margins and make life easy for all your teams.

Deliver an exceptional, seamless experience - no matter the customer, no matter the managed service.

Sell More

Curate best-of-breed service bundles under your own branded interface. Easily build and deploy new services

Support at Scale

Significantly reduce support burden.  Intuitive interfaces empower both your support teams and your customers

Upsell with Ease

Digitally engage with customers and increase ARPU by serving relevant information and offers to captive audiences

Activate Faster

Stand up new services and start billing in an instant. Eliminate configuration and warehouse errors

Great customer experience means great business

Create new revenue streams

Significantly reduce support burden. Intuitive interfaces empower both your support teams and your customers.

Accelerate speed to market

It shouldn’t take months or years to stand up a new service. Bypass legacy systems and rapidly increase speed to market for new services with auto-provisioning, billing APIs.

Increase average revenue per user & attach rates

Upsell without a sales team. Simply and quickly upsell services with the intuitive self-service interface that all customers will love using.

Improve margins

Reduce cost of provisioning and support at scale with automated deployment and inbuilt support tools.

Reduce churn

The less friction customer interactions have, the faster the flywheel spins, and the faster you’ll grow.
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Go to market instantly with in-built Cisco products or curate your own bundles

Feature focus: customer self-service

Simplify for a better experience

Your customers shouldn’t have to call a helpdesk to change an SSID or password.  Help your customers help themselves with Encapto’s intuitive, simplified self-service interfaces.

A quality self-service interface is the fastest and most cost-effective way to provide quality support at scale. Everyone benefits from Encapto’s simplified, intuitive design:

  • Reduce call volumes and operating expenses by 25%+
  • Free up your support teams to help when their expertise is really needed
  • Non-technical customers can easily setup and self-manage their services
  • One white-label dashboard for a cohesive experience
  • Reduce churn with an experience your customers will love
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FEATURE FOCUS: AUTOMATED PROVISIONING

Automate for a faster experience

Customers today expect a frictionless, fast experience. Ordering should happen online with a credit card. Provisioning should only take a few minutes. Installation should be quick and easy.

Your legacy systems don’t have to stand in the way of a great experience.  Encapto automates provisioning and order processes to ensure lightning fast deployment with 100% configuration accuracy.  No matter your starting point, Encapto dramatically accelerates your speed to billing.

  • Error-free configuration
  • Cut deployment time and costs by up to 90%
  • Bring new services to market in a matter of days
  • Deploy services at the touch of a button
  • Simple installation suitable for non-technical customers
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Numbers that matter

Over 1000+ possible managed service integrations

25

%+

REDUCTION IN
SUPPORT CALLS

30

%+

INCREASED
ATTACH RATES

40

%+

OPEX SAVING
WITH ANALYTICS & VISIBILITY

In-Built Orchestration and Support Tools

Reduce the complexities of delivering world-class managed services

Support Dashboard
Operations and support teams can view provisioning, network and usage information in real time from one interface.
Impersonate Users
See what your customers see, enabling you to provide accurate and timely support.
Order Management
Reduce operational costs by automating your provisioning, ordering and billing processes.
Batch Processing
Save hours of manual effort by making changes that apply to an entire fleet of infrastructure with just one click of a button.
Roles and Permissions
Allow different people to do different things by assigning different roles and permissions as you see fit.
Branding
Add your logo and colour palette throughout and deliver a cohesive experience to your customers.
STREAMLINE ORDERING

Zero Touch, Hassle-Free
Order Management

Order Placed

Your customer places an order through the Encapto MSP portal for the services and hardware they would like to use.

01
02

Automatic Provisioning

Encapto API’s automate the provisioning of new services from multi vendor clouds reducing operational burden and cost.

Pick, Pack & Ship

You pick out their hardware, scan it, pack it and ship it directly to the customer without any technical setups.

03
04

Customer Plugs & Plays

As soon as the customer receives the hardware, it's ready to go. All they need to do is plug it in, and away they go!

Pay for what you use.

Encapto MSP is billed using a simple points-based pricing model with usage and loyalty based savings. You only pay for what you use, and are rewarded when you use more, and for longer.

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Pricing Simulator

STARTER

Free

Up to 10 users monthly
A/B testing
Limited updates
Contact sales
Start by trying our service for 30 days free trial no credit card required.
STARTER

$38

Up to 10 users monthly
Unlimited updates
A/B Testing
Contact sales
Start by trying our service for 30 days free trial no credit card required.
STARTER

$55

Up to 10 users monthly
A/B testing
Limited updates
Contact sales
Start by trying our service for 30 days free trial no credit card required.
WIFI - MERAKI MR

$1

Up to 10 users monthly
A/B testing
Limited updates
Start free trial
Start by trying our service for 30 days free trial no credit card required.
SD WAN - MERAKI MX

$3

P
‍Unlimited updates
A/B Testing
Start free trial
Start by trying our service for 30 days free trial no credit card required.
SD WAN+ WIFI- MR + MX

$4

Up to 10 users monthly
A/B testing
Limited updates
Start free trial
Start by trying our service for 30 days free trial no credit card required.
STARTER

Free

Up to 10 users monthly
A/B testing
Limited updates
Contact sales
Start by trying our service for 30 days free trial no credit card required.
STARTER

$38

Up to 10 users monthly
Unlimited updates
A/B Testing
Contact sales
Start by trying our service for 30 days free trial no credit card required.
STARTER

$55

Up to 10 users monthly
A/B testing
Limited updates
Contact sales
Start by trying our service for 30 days free trial no credit card required.
STARTER

Free

Up to 10 users monthly
A/B testing
Limited updates
Contact sales
Start by trying our service for 30 days free trial no credit card required.
STARTER

$38

Up to 10 users monthly
Unlimited updates
A/B Testing
Contact sales
Start by trying our service for 30 days free trial no credit card required.
STARTER

$55

Up to 10 users monthly
A/B testing
Limited updates
Contact sales
Start by trying our service for 30 days free trial no credit card required.

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