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Unparalleled managed services experience at scale

Encapto’s end-to-end platform helps you sell, activate and support managed services at scale. Deliver enterprise level services tailored for every customer, seamlessly.

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Go to market instantly with in-built Cisco products or curate your own bundles

One platform, endless possibilities

Always stand out in an evolving digital world

With Encapto you can quickly stand up new, innovative service offerings curated from a diverse vendor base.  With services delivered over an intuitive self-service interface, your customers never need to call for low-level support again.

Behind the scenes, Encapto streamlines operations. Automated provisioning and order processes dramatically speed up time to billing, while centralised tools and information improve margins and make life easy for all your teams.

Sell More

Curate best-of-breed service bundles under your own branded interface. Easily build and deploy new services
‍

Support at Scale

Significantly reduce support burden. Intuitive interfaces empower both your support teams and your customers
‍

Upsell with Ease

Digitally engage with customers and increase ARPU by serving relevant information to captive audiences
‍

Activate Faster

Stand up new services and start billing in an instant. Eliminate configuration and warehouse errors
‍

Numbers that matter

Over 1000+ possible managed service integrations

25
%+
REDUCTION IN
SUPPORT CALLS
30
%+
INCREASED
ATTACH RATES
40
%+
OPEX SAVING
WITH ANALYTICS & VISIBILITY

HELP YOUR CUSTOMERS HELP THEMSELVES

Improve profits, churn and customer satisfaction

User friendly self-service is the only way to efficiently service customers at scale. Designed with the non-technical customer in mind, Encapto’s intuitive self-service interface not only reduces your support burden, it creates stickiness and provides effortless upsell opportunities.

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POWERFUL AUTO-PROVISIONING

Lightning fast provisioning. Deploy right, first time

Don’t waste time on tedious manual processes. Encapto automates provisioning and ensures 100% configuration accuracy, so you can focus on the important things. You pick, scan and ship. Your customers plug and play. No matter your starting point, Encapto dramatically accelerates your speed to billing.

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STREAMLINE ORDERING

Zero Touch,
Hassle-Free
Order Management

Order Placed

Your customer places an order through the Encapto MSP portal for the services and hardware they would like to use.

01
Encapto MSP's order management lets your customer place orders through the self service portal
Encapto MSP's automatic provisioning of new services reduces your operational burden and cost
02

Automatic Provisioning

Encapto API’s automate the provisioning of new services from multi vendor clouds reducing operational burden and cost.

Pick, Pack & Ship

You pick out their hardware, scan it, pack it and ship it directly to the customer without any technical setups.

03
Encapto MSP's warehouse management means you'll have less technical setups during the customer order fulfilment process
Encapto's order management means that the customer receives hardware that is ready to go without any technical setups
04

Customer Plugs & Plays

As soon as the customer receives the hardware, it's ready to go. All they need to do is plug it in, and away they go!

Encapto MSP provides a great customer experience and brings business to you

Great customer experience means great business

Create new revenue streams

Customers come in all shapes and sizes. With Encapto, you can easily create and cross-sell managed service offers tailored to every customer, big or small.

Accelerate speed to market

It shouldn’t take months or years to stand up a new service. Bypass legacy systems and rapidly increase speed to market for new services with auto-provisioning, billing APIs.

Increase average revenue per user & attach rates

Upsell without a sales team. Simply and quickly upsell services with the intuitive self-service interface that all customers will love using.

Improve margins

Reduce cost of provisioning and support at scale with automated deployment and inbuilt support tools.

Reduce churn

The less friction customer interactions have, the faster the flywheel spins, and the faster you’ll grow.
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In-Built Orchestration and Support Tools

Reduce the complexities of delivering world-class managed services

Support Dashboard
Operations and support teams can view provisioning, network and usage information in real time from one interface.
Impersonate Users
See what your customers see, enabling you to provide accurate and timely support.
Order Management
Reduce operational costs by automating your provisioning, ordering and billing processes.
Batch Processing
Save hours of manual effort by making changes that apply to an entire fleet of infrastructure with just one click of a button.
Roles and Permissions
Allow different people to do different things by assigning different roles and permissions as you see fit.
Branding
Add your logo and colour palette throughout and deliver a cohesive experience to your customers.

Pay for what you use.

Encapto MSP is billed using a simple points-based pricing model with usage and loyalty based savings. You only pay for what you use, and are rewarded when you use more, and for longer.

Points
Based

Each service has a point value.  Add up the points you use, and multiply it by the price for a single point to get the monthly $ value.

Usage 
Savings

As you consume more points you move into higher tiers. Each tier has a higher saving than the last.

Loyalty
Discounts

Ready to commit long term? We have loyalty discounts for 12 month, 3 year and 5 year commitments.

Simple
monitoring

Encapto MSP monitors your usage each month and you pay only for what you use. We also monitor your customers usage, making your billing easy.

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Pricing Simulator

MONTHLY
12 MONTH TERM
3 YEAR TERM
5 YEAR TERM
STARTER

Free

Up to 10 users monthly
A/B testing
Limited updates
Contact sales
Start by trying our service for 30 days free trial no credit card required.
STARTER

$38

Up to 10 users monthly
Unlimited updates
A/B Testing
Contact sales
Start by trying our service for 30 days free trial no credit card required.
STARTER

$55

Up to 10 users monthly
A/B testing
Limited updates
Contact sales
Start by trying our service for 30 days free trial no credit card required.
WIFI - MERAKI MR

$1

Up to 10 users monthly
A/B testing
Limited updates
Start free trial
Start by trying our service for 30 days free trial no credit card required.
SD WAN - MERAKI MX

$3

P
‍Unlimited updates
A/B Testing
Start free trial
Start by trying our service for 30 days free trial no credit card required.
SD WAN+ WIFI- MR + MX

$4

Up to 10 users monthly
A/B testing
Limited updates
Start free trial
Start by trying our service for 30 days free trial no credit card required.
STARTER

Free

Up to 10 users monthly
A/B testing
Limited updates
Contact sales
Start by trying our service for 30 days free trial no credit card required.
STARTER

$38

Up to 10 users monthly
Unlimited updates
A/B Testing
Contact sales
Start by trying our service for 30 days free trial no credit card required.
STARTER

$55

Up to 10 users monthly
A/B testing
Limited updates
Contact sales
Start by trying our service for 30 days free trial no credit card required.
STARTER

Free

Up to 10 users monthly
A/B testing
Limited updates
Contact sales
Start by trying our service for 30 days free trial no credit card required.
STARTER

$38

Up to 10 users monthly
Unlimited updates
A/B Testing
Contact sales
Start by trying our service for 30 days free trial no credit card required.
STARTER

$55

Up to 10 users monthly
A/B testing
Limited updates
Contact sales
Start by trying our service for 30 days free trial no credit card required.

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