One platform, endless possibilities

Always stand out in an evolving digital world

With Encapto you can quickly stand up new, innovative service offerings curated from a diverse vendor base. With services delivered over an intuitive self-service interface, your customers never need to call for low-level support again.

Behind the scenes, Encapto streamlines operations. Automated provisioning and order processes dramatically speed up time to billing, while centralised tools and information improve margins and make life easy for all your teams.

Deliver an exceptional, seamless experience - no matter the customer, no matter the managed service.

Sell More

Curate best-of-breed service bundles under your own branded interface. Easily build and deploy new services
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Support at Scale

Significantly reduce support burden. Intuitive interfaces empower both your support teams and your customers
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Upsell with Ease

Digitally engage with customers and increase ARPU by serving relevant information and offers to captive audiences
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Activate Faster

Stand up new services and start billing in an instant. Eliminate configuration and warehouse errors
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Encapto MSP provides a great customer experience and brings business to you

Great customer experience means great business

Create new revenue streams

Customers come in all shapes and sizes. With Encapto, you can easily create and cross-sell managed service offers tailored to every customer, big or small.

Accelerate speed to market

It shouldn’t take months or years to stand up a new service. Bypass legacy systems and rapidly increase speed to market for new services with auto-provisioning, billing APIs.

Increase average revenue per user & attach rates

Upsell without a sales team. Simply and quickly upsell services with the intuitive self-service interface that all customers will love using.

Improve margins

Reduce cost of provisioning and support at scale with automated deployment and inbuilt support tools.

Reduce churn

The less friction customer interactions have, the faster the flywheel spins, and the faster you’ll grow.

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Encapto MSP's customer self-service is simplified for a better experience

Feature focus: customer self-service

Simplify for a better experience

Your customers shouldn’t have to call a helpdesk to change an SSID or password. Help your customers help themselves with Encapto’s intuitive, simplified self-service interfaces.

A quality self-service interface is the fastest and most cost-effective way to provide quality support at scale. Everyone benefits from Encapto’s simplified, intuitive design:

Reduce call volumes and operating expenses by 25%+
Free up your support teams to help when their expertise is really needed
Non-technical customers can easily setup and self-manage their services
One white-label dashboard for a cohesive experience
Reduce churn with an experience your customers will love

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Encapto MSP's automated provisioning allows you to stand up services quickly and without friction

FEATURE FOCUS: AUTOMATED PROVISIONING

Automate for a faster experience

Customers today expect a frictionless, fast experience. Ordering should happen online with a credit card. Provisioning should only take a few minutes. Installation should be quick and easy.

Your legacy systems don’t have to stand in the way of a great experience. Encapto automates provisioning and order processes to ensure lightning fast deployment with 100% configuration accuracy. No matter your starting point, Encapto dramatically accelerates your speed to billing.