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Offering WiFi adds a new dimension to the visitor experience at gyms and sports centres and helps management get to know their clients better.
Gyms and Sports Centres have become social hubs for health enthusiasts to gather, exercise, and get involved in the fitness community. Members and visitors use their mobile devices to get online, book classes, share their progress on social media or to simply stay connected. Gym provided WiFi unlocks a wealth of information about them to help engage with existing and potential new members.
Turn visitors into paying members using Encapto’s smart campaign features including data collection, social media connection, targeted content and integration with membership database and CRM systems.
Encapto’s user engagement features let you engage with customers from the moment they walk through the door. A wide variety of user onboarding options allow you to choose how you want to get your users online and in turn collect useful data to understand your users better from surveys, visitation patterns, demographics data and more.
Use the data collected and utilise your WiFi network as your own advertising platform by delivering scheduled and targeted content during WiFi sessions according to past customer behaviour.
A share or like about you on your customers’ social media platform of choice does more for your bottom line than perhaps any of your other marketing activities. By enabling social login, you will not only gather demographic insights of yourWiFi users but also promote your business to member networks and gain new social media followers.
Encapto’s flexible API allows easy integration with your membership database. This will allow you to give tiered access for users according to their membership level. Members will also able to use their membership login to book classes online or sign up for events.
Integrating your membership database with Encapto enables you to create and display custom content at login that targets non-members such as custom portal design, special sign up offers, survey for first time visitors, and more.
Encapto’s sophisticated WiFi reporting includes detailed data on visitors to your gym. It also features data from integration with other Encapto modules such as location, campaign view and survey data. Custom reports can be generated easily for multiple hotspots in a variety of graphical and tabular formats for any time period.
Deploy additional locations or new hotspots over existing hardware in a few simple steps. Encapto’s unique hardware and hotspot profiling system allows near instant configuration of new sites, all configured and managed from one location.
Encapto’s flexible licensing packages also allow ramping up your network for special events to cater for as many users as required.
Encapto WiFi is a one-stop WiFi management platform that allows complete configuration for your network from a single location. Custom portals designs, authentication method and campaign targeting and scheduling is all done from one secure console. Using a single Encapto Cloud Deck account, managing the network of multiple hotspots has never been easier.
Encapto’s granular user permissions put the right functionality in the right hands. Allow campaign module to be accessed only by the marketing department while network configuration is restricted to the IT department only.
"Encapto’s easily configured database connectors communicate with Fitness First membership and staff databases to provide the tiered authentication demanded by a leader in the global fitness industry."
WiFi with muscle
Encapto connects 240,000 members and their trainers at Fitness First clubs.