October 13, 2017

The release of Encapto 2.2 is now upon us and brings some great new functionality and a fresh, new look interface.

All New User Permissions

We’ve completely revamped our user permissions to enable even more granular control over who has access to hotspots and Encapto features. This can be used to create Encapto platform users with marketing functions, network management, local content control, and to limit access to personal end user data to those with a need-to-know.

We’ll be using this to create some handy out-of-the-box user templates so you can put control in the right hands at the click of a button.

Enhanced Authentication Options

Further cementing our market leadership in user onboarding, you’ll also find an expanded range of authentication methods in 2.2. The release brings SMS authentication for the first time as well as an expanded range of social media login options with associated enhanced data analytics and engagement capability.

Cambium and Lancom join our stable of supported WLAN systems

Recent times have seen the arrival some exciting new players in the WiFi hardware market and Encapto 2.2 keeps pace. The release caters for everything from Lancom and Cambium low cost systems to high end Cisco ISG aggregation routers. And of course we continue to support hardware from our partners at Ruckus Wireless and Mikrotik.

The rollout will mean migrating accounts to new server infrastructure, so we’ll be contacting existing clients over October and November to ensure a smooth upgrade process that takes account of the special features of each deployment.

Partner Portals

The upgrade comes with two all new portals. The Partner Portal will enable access to key account information, sales and technical resources and will enable partners to register deals for protected margin and sales support. The Support Portal connects directly with our CRM and enables partners to lodge support cases and view our knowledge base. Partners can expect details on how to access the portals over the coming weeks.

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